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RETURN POLICY
WE STRIVE TO MEET YOUR NEEDS AND OFFER YOU GREAT CUSTOMER SERVICE, SO PLEASE KEEP IN MIND THE FOLLOWING SO THAT TRANSACTIONS MAY RUN AS SMOOTH AS POSSIBLE:
IF YOU ARE EXPERIENCING ANY PROBLEMS WITH ANY PRODCUT YOU PURCHASE PLEASE CONTACT US SO THAT WE CAN HANDLE THE SITUATION ACCORDINGLY, AS WE WILL EXCHANGE AND REPLACE SHOULD YOUR PRODUCT HAVE ANY DEFECTS. YOU MUST MAIL IN THE DEFECTIVE PRODCUT ALONG WITH AN RMA FORM SO THAT WE CAN EVALUATE THE PROBLEM AND FIND A RESOLUTION.
ALL SALES ARE FINAL AND RETURNS ARE ONLY ACCEPTED WITH RMA FORMS ONLY! A COPY OF THE RMA FORM IS LOCATED BELOW FOR YOUR CONVENIENCE. PLEASE FILL IT OUT COMPLETELY SO THAT THE RETURN PROCESS CAN GO AS QUICKLY AS POSSIBLE. UNDER ANY CIRCUMSTANCE IF YOU WOULD LIKE A REFUND THERE WILL A BE 20% RESTOCKING FEE APPLIED (THIS IS ABSOLUTELY NON- NEGOTIABLE)! ALSO PLEASE BE INFORMED THAT WE ARE NOT RESPONSIBLE FOR RETURN SHIPPING.
IF THERE ARE ANY PROBLEMS WITH YOUR ORDER YOU NEED TO CALL US AT 321-631-5702 OR EMAIL US AT SALES@SPORTBIKELITES.COMSO THAT WE CAN HANDLE THE SITUATION.
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